Shipping policy
Coverage, charges and preparation
We ship to the contiguous United States. Shipping is $6.00 per order and free when the merchandise subtotal reaches $75. Order preparation takes 2–3 business days after availability and the final total are confirmed.
Transit estimates and unavailable items
Allow 3–7 business days in transit after dispatch. These are estimates, not guaranteed arrival dates. We do not offer expedited delivery, international shipping, local pickup or delivery to Alaska, Hawaii or US territories at this stage.
Parcel concerns
If an item becomes unavailable before acceptance, we offer a revised schedule or cancellation before any payment instruction. Contact us about missing or damaged parcels using the details below; keep packaging until the issue is resolved.
Before we prepare your parcel
Checkout needs a street address with a building number, city, eligible state and matching ZIP code. PO boxes are not accepted by the form. Check apartment or suite details and the spelling of the recipient name before submitting. Ask us about an address correction as soon as you notice an error; an email alone does not guarantee a parcel can be redirected once dispatched.
Understanding the delivery estimate
Preparation and transit are separate stages, so the transit estimate is not a checkout-to-door promise. The preparation period starts after availability and the final total are confirmed, not merely when a notebook enters the cart. A request for a birthday or another event does not create an expedited service or a guaranteed arrival date. Ask about timing before agreeing if the date is important, and do not assume an unavailable item can be replaced with a different card without your consent.
Delayed, missing or damaged paper goods
If an expected parcel has not arrived, send the request reference, delivery address and any delivery information you received. Check with other people at the address and describe whether the issue is no delivery or damage to an actual delivery. We can review the agreed dispatch details and discuss next steps; tracking is not promised unless available for that shipment. For wet paper, bent covers or crushed card details, retain the packaging and photograph the problem where possible. Use the Returns policy for damage remedies and return instructions. The registered address identifies the business; it is not a promised dispatch warehouse, pickup point or automatically authorized return destination.
Need help with this policy?
Contact [email protected] or +1 (303) 444-0124. Include your request reference when available. Two Hands Paperie LLC · Registration number 20091670130 · 803 Pearl Street ,Boulder, CO 80302 ,United States